Hardwood Flooring FAQs

Hardwood Flooring FAQs

There is a lot to know and understand about making the right flooring choice for your home. There are huge differences in where best to install hardwood floor versus ceramic floor, what flooring materials are best suited for your living environment, and even which flooring projects, fix-it and resurfacing jobs you can tackle on your own.

In this section, from time to time, we add helpful and informative tips on a variety of hardwood flooring related subjects. If there is a specific topic you would like to know more about, please call our office and speak to one of our representatives.

How should I clean my floor?

Sweep or vacuum the floor regularly in order to keep abrasives such as sand and dirt from damaging your floor. Never use wax, oil-based detergents, or any other household cleaners to clean your pre-finished flooring. This may dull the finish. Instead, use cleaning agents specially formulated for use on pre-finished hardwood floors.

Should I expect colour variations in my floor?

Yes. Wood is a natural product and colour variations appear from board to board in all grades of hardwood especially in the lower grades such as Traditional, Country, and Rustic.

How do we stop a solid hardwood floor from gapping?

Gapping cannot be stopped entirely, as wood will swell and contract naturally with the change in humidity of the room. To combat the issue, use a humidifier during winter months to keep the year round humidity relatively stable. Certain species of wood will expand and contract more than others. Using an engineered hardwood floor will reduce the appearance of gapping as these are more dimensionally stable than solid hardwoods.

How can I protect my floors if I need to move furniture?

To avoid denting your hardwood floor, we recommend lifting all furniture to its desired position.

When I walk across my hardwood floor, I hear creaking sounds. Why?

Creaking sounds usually occur from many conditions, most often it is because of an uneven or unsecured subfloor or a subfloor made from chipboard. Manufacturers recommend strengthening chipboard subfloors with a plywood underlayment.

Do I need to use padding beneath the area rugs on my hardwood flooring?

We recommend a breathable rug underlay; mesh or grid patterns work best.

How do I remove scratches on my wood floor?

The exact course of action will depend on the type of wood floor, type of finish, and depth of scratches in the top layer. If the scratches are minor, only in the surface of the urethane finish, purchase a touch up kit from the location where the original flooring was purchased. Always use the manufacturer’'s recommended finish products to keep the warranty in good standing. Test the product in a small area hidden by furniture to ensure it will work correctly. If the scratches are deep, it is best to have a professional come in to do a re-sand and re-coat. In this process, special equipment is used to sand the surface of the floor which allows the new coat of urethane protectant to adhere to the surface of the wood. Certain wood floor types are easier to repair by replacing the damaged boards. For best results, leave the repair and replacement of damaged floors or re-sanding and re-coating to a professional.

What wood floor can I install over a concrete slab?

Manufacturers do not recommend using solid hardwood flooring over a concrete slab, though with improvements in wood floors, most engineered plank floors can be installed over a concrete slab. These materials can be glued directly to a clean, dry, and well-cured concrete slab. Some of the engineered flooring can be floated over the slab with a special underlayment, and then glued at the tongue and groove for installation. Some “hybrid” type engineered hardwood floors may use a floated glueless “click lock” system for installation. Before installing any wood floor over a concrete slab, check the manufacturer’'s recommendations for guidance. Ensure that the installation will not void the warranty. Remember, the concrete slab should be clean, dry, and fully cured at least 60 days prior to the installation, and planks should be acclimated to the room’’s climate for at least 48 hours before installation begins.

What is the difference between solid wood and laminate flooring?

Solid wood flooring is made from one plank and is solid all the way through, with no engineering or gluing. Laminate flooring is a high-density base, with a photographic image of a wooden plank, finished with an acrylic lacquer. Laminate floors feature no solid wood.

Are solid wood floors expensive?

Increases in hardwood supply have caused the prices to fall. As more people learn about the benefits of solid wood floors, more people want them. Hardwood floor renewing by resurfacing, refinishing and restoring is easy and very affordable. Although the initial investment may be steep, the return is life-long, therefore making it an excellent investment.

Can I install hardwood floors in any room in my house?

Hardwood is not recommended for rooms containing a shower or bathtub because of the potential for water damage due to the high moisture content that is usually in these areas.

Matching light hardwood pattern on both, the hardwood floor and hardwood wall of a modern furnished room.

Selection, Service, Price

We pride ourselves on being a locally-owned Canadian flooring company that is big enough to compete with price and selection but small enough to bring you the expertise and service you need to make an informed decision.

Grey hardwood flooring and collage of picture frames on the wall of a simple modern room.

A Higher Standard

We are members of the NWFA (National Wood Flooring Association) and ARDEX certified. We also hold ourselves to the highest quality standards in product lines and business practices.

Tree trunk patterned hardwood floor and stairs with beige wall, a close up.

Flooring Showroom

Our showroom offers a wide variety of flooring products and finishes including hardwood, engineered wood, and exotic flooring. Visit us to compare the look and feel of our floors. We can help with installation or DIY options.